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Frequently Asked Questions
Start booking more jobs with less effort today
What is Olympian AI?
Olympian is an AI Receptionist built for home service businesses.
It handles inbound conversations with your new leads by responding immediately, qualifying them, answering questions, and setting up the next step in your sales process (e.g. the estimate appointment).
Olympian is your very own front desk receptionist, that’s easy to set up and customize for your business.
How can Olympian help my business?
Olympian helps our customers close more jobs because new leads get an immediate response and a great first impression.
Winning more jobs also means they can be more selective about who they work with.
Their AI Receptionist also gives them time back in their day - they're no longer playing phone tag all day, or wasting time talking to bad leads or people trying to sell them something.
What inbound lead channels does Olympian AI support?
Your Olympian AI Receptionist can handle leads that come through via phone, text message, email, your website, 3rd party lead gen platforms, and social media messaging channels like Facebook Messenger, Instagram and WhatsApp.
How does the AI technology work and can I customize it?
When you set up your Olympian account, we use some high level information about your business to train a customized version of the AI specifically for your business (you can even name it!).
For example, what services do you provide, what is your service area, are there specific qualification questions you'd like your AI Receptionist to ask new clients, etc.
Once your AI Receptionist starts handling new clients, you can then provide feedback to help it get better and better.
For example, you can instruct it to be more casual vs professional, or answer specific questions a certain way.
Our team is also available to help you set up and configure your AI Receptionist - you can reach out to us at hello@getolympian.co anytime!
Sometimes I’d prefer to handle a new client conversation myself. Can I pause my AI Receptionist?
Yes! You can pause/unpause it anytime in the ‘Settings’ section of the web app.
You can manage it at the account level (ie set operating hours so it just runs on evenings / weekends / holidays)...
Or you can enable/disable it on a client by client basis if there are some conversations you'd prefer to jump into manually.
How do I get started?
Step 1 - Create your Olympian account
Step 2 - Answer a few simple questions to help your AI Receptionist get to know to your business
Step 3 - We'll give you a new local business phone # (or you can connect your existing one)
Step 4 - Sit back and relax while your AI Receptionist starts handling new customer inquiries 🎉
It will gather client details, project info, qualify the lead, and book an estimate appointment.
Every time it handles a customer inquiry, we’ll notify you and share all of the details, including the conversation transcript... so you can decide if / how you like to proceed.
hello@getolympian.co